FAQ
Frequently Asked Questions
What exactly does Total Tool Solutions do?
Total Tool Solutions is a full-service manufacturer specializing in ergonomic material handling and assembly systems. Our core expertise lies in designing and building complete systems that address a wide range of industrial applications. This includes providing solutions that enhance productivity, improve workplace safety by reducing compensation liabilities, and minimize the risk of product damage during material handling and assembly processes.
With a dedicated team of design, manufacturing, and project management experts averaging over 20 years of experience, Total Tool Solutions operates from a 20,000-square-foot facility in Sterling Heights, Michigan. This in-house capability, encompassing engineering, machining, fabrication, assembly, and tryout departments, allows us to manage projects comprehensively from inception to completion, ensuring quality and adherence to timelines.
What are Total Tool Solutions' main product categories?
Total Tool Solutions offers a diverse range of products designed to facilitate ergonomic material handling and assembly. Our offerings include various types of arms, such as articulating arms and manipulating arms, which are crucial for precise positioning and movement of tools and materials. We also provide various balancers and hoists, including cable and mechanical-style balancers, as well as vertical balancers, often referred to as torque tubes, which are essential for supporting and counteracting the weight of tools.
Further expanding our product line, Total Tool Solutions manufactures tool holders, end effectors (which can be custom-designed for specific applications, ranging from simple j-hooks to complex clamping, vacuum, and magnet-based systems), as well as a variety of controls and components, including pneumatic and electrical push-button handles. We also specialize in larger infrastructure like bridge rails and runways and are equipped to develop entirely custom products tailored to unique customer requirements.
Do you offer standard products or only custom solutions?
Total Tool Solutions offers a blend of standard products and custom solutions to meet the diverse needs of our clients. We can provide off-the-shelf operator control handles and standard packages for various applications. This allows businesses with common material handling or assembly requirements to implement proven solutions quickly.
In addition to our standard offerings, Total Tool Solutions excels in providing custom solutions. Our in-house design and build capabilities enable us to develop products and systems specifically tailored to a client’s unique specifications and application demands. This flexibility ensures that even the most complex or specialized ergonomic and material handling challenges can be addressed effectively.
What specific services do you provide beyond product manufacturing?
Beyond manufacturing ergonomic material handling and assembly systems, Total Tool Solutions offers a comprehensive suite of services that support our product offerings and ensure optimal client outcomes. These services are integral to delivering a “Total Customer Satisfaction” experience. We are equipped to provide complete system design and build services, taking a project from the initial concept through to a fully operational system.
Our additional services include field service and installations, ensuring that the manufactured systems are correctly implemented and integrated into the client’s operations. Total Tool Solutions also offers engineering services, leveraging our team’s expertise to develop innovative solutions and ergonomic consulting to help businesses optimize their workspaces and processes for improved safety and efficiency.
What kind of problems or challenges do your services help solve for businesses?
Total Tool Solutions’ services are designed to address the critical challenges faced by businesses in manufacturing and assembly environments, with a primary focus on improving operational efficiency and workplace safety. They provide cost-effective solutions that help companies tackle virtually all assembly or material handling applications, leading to streamlined workflows and increased output.
Specifically, our expertise allows businesses to solve work-related safety issues, which in turn helps reduce compensation liabilities associated with injuries. By implementing ergonomic systems, we also contribute to maintaining or improving productivity while minimizing product damage costs. Our solutions ultimately aim to alleviate operator fatigue and injuries, which are common in many assembly or material handling tasks.
How does the process of working with Total Tool Solutions typically begin?
Total Tool Solutions strives to establish a clear understanding of the client’s needs, providing comprehensive proposals and ergonomic systems. This begins with a consultation or an inquiry where the client outlines their specific material handling or assembly challenges.
Total Tool Solutions’ commitment to “open lines of communication” and working “as partners” enhances our initial collaborative effort to define the scope and requirements of a project. This foundational phase is crucial for gathering all necessary application data and understanding the operational environment, ensuring that the proposed solution is as effective and comprehensive as possible.
What makes Total Tool Solutions different from competitors?
We distinguish ourselves from competitors through a combination of extensive experience, a commitment to customer satisfaction, and comprehensive in-house capabilities. Our staff comprises design, manufacturing, and project management experts with an average of over 20 years of collective experience in the material handling and assembly industries. This depth of knowledge and expertise allows us to provide viable and high-quality solutions.
Furthermore, our 20,000-square-foot facility houses all essential departments, including engineering, machining, fabrication, assembly, and tryout. This integrated, in-house approach ensures better project management from start to finish, enabling them to control quality, meet deadlines, and deliver projects “On Time and Within Budget!” Our mission is to provide quality products at affordable prices, ensure on-time delivery, and offer unmatched customer service, all contributing to a “Total Customer Satisfaction” experience.
How can potential clients request a quote or get more information?
Potential clients interested in Total Tool Solutions’ services can easily request a custom quote directly through our website. We provide a dedicated custom quote form for this purpose. Filling out and submitting this form is the primary method for initiating a detailed discussion about a specific project or application. Click here for more information.
Upon submission of the custom quote form, we are committed to contacting you within 48 hours to discuss your project further. This direct and prompt follow-up mechanism ensures that inquiries are addressed efficiently and that potential clients can quickly move forward in exploring solutions for their ergonomic and material handling needs.